Evaluasi Usabilitas Sebuah Situs Web Menggunakan Metode Cognitive Walkthrough

Authors

  • A'ang Subiyakto
  • Nurul Shifa UIN Syarif Hidayatullah Jakarta
  • Ahmad Sulhi UIN Syarif Hidayatullah Jakarta
  • Rumi Kamal UIN Syarif Hidayatullah Jakarta
  • Muhamad Qomarul Huda UIN Syarif Hidayatullah Jakarta

Keywords:

Cognitive Walkthrough, Partnership, Situs Web, Usability

Abstract

Awareness of the importance of creating a broad business network awakens companies to make alliances with each other. One of the benefits of developing this network is to make the company more well-known so that the greater the number of partners, the greater the opportunity to enlarge the business. One of these strategies can be done with website development. However, most of these websites do not meet the expectations of interested parties, especially users. This study was conducted to evaluate the usability aspect of a website using the cognitive walkthrough method by involving its users. The purpose of this research is to identify and analyze what problems are faced by users when using the website that is the research sample and provide recommendations for improving the website interface. The results of this test show that there are still many problems that users encounter when using the sample website on the freelance, partnership, and internship menus.

Downloads

Download data is not yet available.

References

D. et al. Pugh. (1969). The Context of Organization Structure. Administrative Science euarterly. vol 12. issue 1.

Suyanto. (2012). Pengantar Teknologi infomasi untuk bisnis.PT. INDEKS Kelompok Gramedia.

J. Nielsen. (2012) Usability 101: Introduction to Usability. Nielsen Norman Group. http://Www. Nngroup. Com/Articles/Usability-101-Introduction-to-Usability/. (accessed Jun. 22, 2021).

B. E. J. Jacobsen, dan Niels Ebbe. (2000). Two Case Studies in Using Cognitive Walkthrough for Interface Evaluation Test.

J. Nielsen. (1995). Usability Inspection Methods.’ In Conference Companion on Human Factors in Computing Systems. 377–78. ACM.

P. Raharjo. (2016). Uji Usability Dengan Metode Cognitive Walkthrough Pada Situs Web Perpustakaan Universitas Mercu Buana Jakarta. Jurnal Dokumentasi Dan Informasi. 15(1): 61.

C. George. (2008). User-centred library websites: usability evaluation methods. Elsevier.

D. M. Eddy, W. Hollingworth, J. J. Caro, J. Tsevat, K. M. McDonald, and J. B. Wong, "Model Transparency and Validation: A Report of the ISPOR-SMDM Modeling Good Research Practices Task Force-7," Value in Health, vol. 15, no. 6, pp. 843-850, 2012/09/01/ 2012.

A. Subiyakto, R. Aisy, B. G. Sudarsono, M. Sihotang, D. Setiyadi, and A. Sani, "Empirical evaluation of user experience using lean product and process development: A public institution case study in Indonesia," vol. 2331, no. 1, p. 060019, 2021.

A. Subiyakto, Y. Rahmi, N. Kumaladewi, M. Q. Huda, N. Hasanati, and T. Haryanto, "Investigating quality of institutional repository website design using usability testing framework," vol. 2331, no. 1, p. 060016, 2021.

Downloads

Published

2021-05-10

How to Cite

Subiyakto, A. ., Shifa, N. ., Sulhi, A. ., Kamal, R., & Huda, M. Q. (2021). Evaluasi Usabilitas Sebuah Situs Web Menggunakan Metode Cognitive Walkthrough. Infoman’s : Jurnal Ilmu-Ilmu Manajemen Dan Informatika, 15(1), 99-106. Retrieved from https://ejournal.stmik-sumedang.ac.id/index.php/infomans/article/view/221

Issue

Section

Articles